Privacy Policy & Consent Rights

1. Introduction & Data Controller

Solutions Unlimited ("we", "our", or "us") curates authentic travel, culinary, and cultural experiences across India. We respect your fundamental right to privacy, personal data protection, and control over your likeness.

This Privacy Policy governs personal data collected through the Solutions Unlimited Guest Media Consent Portal and related services. Official company information is published at solutions-unlimited.co.in.

2. Legal Basis & Compliance Principles

Our privacy framework is designed to respect applicable data privacy principles, including:

• Digital Personal Data Protection Act (DPDP Act, 2023) of India, including voluntary, informed, and revocable consent principles.
• General Data Protection Regulation (GDPR) transparency standards for international visitors, noting that consent may be withdrawn at any time.
• No pre-ticked boxes: neither consent nor refusal is preselected, ensuring an explicit affirmative choice by every guest.

3. Personal Data We Collect

When completing our simplified media consent form or contact inquiry, we collect:

• Identification & Contact: Full name, email address, and optional mobile or WhatsApp telephone number.
• Experience Date: The date of your travel, culinary, or cultural experience to accurately match media sessions.
• Optional Identification Selfie: A reference photograph provided strictly to match your consent preference with group photography and video sessions. Optional selfies are stored privately and are never published or shared externally.
• Media Consent Decision & Version: Whether you selected "Yes, I Give My Consent" or "No, I Do Not Consent", together with the exact statement version recorded at submission.
• Authorization & Timestamp: Adult (18+) confirmation or Parent/Legal Guardian authorization details for minor participants, automatically populated name acknowledgment, and server-recorded submission timestamp.

4. Voluntary Participation & Media Usage Scope

• 100% Voluntary: Media consent is completely optional. Guests who select "No, I Do Not Consent" participate fully in all experiences without restriction.
• Unified Consent Scope (Yes): Selecting Yes authorizes Solutions Unlimited to use identifiable photographs and videos of you, including recorded voice, on its official websites, social media accounts, and promotional materials.
• Explicit Refusal (No): Selecting No records an explicit prohibition against publishing identifiable photographs or videos of you.

5. Data Retention, Deletion & How to Withdraw Consent

Consent records and optional identification selfies are retained only as long as necessary to document your media preference, maintain legal audit trails for published content, or process a deletion/withdrawal request. Historical consent versions are preserved without retroactive alteration so past permissions remain legally accurate.

Please note that withdrawal applies prospectively; printed literature already distributed or third-party caches beyond our direct control may not be retroactively removable.

6. Private Storage & No Selling of Personal Data

• We do not sell, rent, lease, or broker guest personal details or photographs to third parties.
• Uploaded identification selfies are renamed with cryptographic random identifiers and saved inside access-restricted private server storage inaccessible via public URLs.

7. Grievance Officer & Contact Details